Welcome to https://chatcounselor.com (the ”Site”).We understand that privacy online is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to those users of the Site (”Visitors”) who visit without transacting business and Visitors who register to transact business on the Site and make use of the various services offered by ChatCounselor (collectively, ”Services”) (”Clients”).
”Personally Identifiable Information”
refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, fax number, email address.
What Personally Identifiable Information is collected?
We may collect basic user profile information from all our Visitors. We collect the following information from our Clients: their names, addresses, phone numbers and email addresses.
What organizations are collecting the information?
In addition to our direct collection of information, our third-party service vendors (such as credit card companies and clearinghouses) who may provide such services as credit, may collect this information from our Visitors and Clients. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Clients. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.
How does the Site use Personally Identifiable Information?
We use Personally Identifiable Information to contact Visitors and Clients in response to specific inquiries, or to provide requested information.
With whom may the information may be shared?
Personally Identifiable Information about Clients will not be shared with any affiliated agencies or third-party vendors.
How is Personally Identifiable Information stored?
Personally Identifiable Information collected by ChatCounselor is securely stored and is not accessible to third parties or employees of ChatCounselor except for use as indicated above.
What choices are available to Visitors regarding collection, use and distribution of the information?
Visitors and Clients will never receive any unsolicited information from or be contacted by any vendors, or affiliated agencies.
Are Cookies Used on the Site?
How does ChatCounselor use login information?
ChatCounselor uses login information, including, but not limited to, IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track a user’s movement and use, and gather broad demographic information.
What partners or service providers have access to Personally Identifiable Information from Visitors and/or Clients on the Site?
How does the Site keep Personally Identifiable Information secure?
All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Clients is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols, in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Clients for any such occurrences.
How can Visitors correct any inaccuracies in Personally Identifiable Information?
Visitors and Clients may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at firstname.lastname@example.org
Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?
We provide Visitors and Clients with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting us. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual after that.
https://chatcounselor.com contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.